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Effective Date: 08 Nov 23 Golden Dunes respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, golden-dunes.com.

By using our Website, you consent to the data practices described in this policy.

1. Information We Collect
We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, billing address, shipping address, etc., that you provide to us when you make a purchase or fill out forms on our Website.

Non-Personal Identification Information: Information about how you interact with our Website, such as browser type, device type, IP address, pages visited, time spent on our Website, etc. This data is collected automatically via cookies and other tracking technologies.

2. How We Use Your Information
We may use the information we collect in the following ways:

  • To process and fulfill your orders, including sending order confirmations, receipts, and customer service communications.
  • To improve our Website’s functionality and user experience.
  • To respond to customer inquiries or support requests.
  • To send promotional communications, including newsletters and special offers (if you have opted in).
  • To comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., pixels, web beacons) to collect non-personal information about your browsing activities. These technologies help us analyze trends, manage the Website, track users' movements, and gather demographic information.

You can control cookies through your browser settings, but please note that disabling cookies may impact your experience on our Website.

4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who help us operate our business, including payment processors, shipping companies, and email marketing services.

We may also disclose your information if required by law, or if we believe in good faith that such disclosure is necessary to:

  • Comply with a legal obligation or judicial proceeding,
  • Protect the rights, property, or safety of Golden Dunes, our customers, or others,
  • Investigate fraud, security breaches, or other illegal activities.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal data, including the right to:

  • Access, correct, update, or delete your personal information.
  • Opt out of receiving marketing communications from us.
  • Withdraw your consent to our use of cookies.

If you wish to exercise any of these rights or have any questions about your data, please contact us at info@mitras-intl.com.

7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Users
If you access our Website from outside of the United States, please be aware that your information may be transferred to and processed in the United States or other countries with different data protection laws. By using our Website, you consent to such transfers and processing.

9. Children's Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:
Email: info@mitras-intl.com
Address: St # 24A, Old Steel Mill Road,
Umm Ramool, Al Rashidiya,
P.O Box 10553, Dubai, UAE